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Freedom of Choice The third building block Azerbaijan Phone Number for a lasting relationship is freedom of choice: the possibility to choose without restrictions from at least 2 available options. Customers are use to having the freedom to choose from multiple alternatives. It is between different providers, different products or different communication channels. In a market Azerbaijan Phone Number with more providers.  That freedom of choice increases, if only one or a few players are active. Then the freedom of choice is naturally limit.

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It starts with good goals

Such as in public transport or healthcare in Azerbaijan Phone Number the Netherlands. When it comes to government agencies, there is even less freedom of choice, because these agencies are often monopolists and operate within a tightly regulated environment. Internet and e-mail In the Mastering Meaningful Customer Connections survey, 275 customers were asked about their views on the organization’s freedom of choice. In the perception of customers Azerbaijan Phone Number at that time, freedom of choice mainly focused on freedom of choice in the communication channels.

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Most customers feel that this freedom Azerbaijan Phone Number of choice is under pressure and that they are increasingly directed to the Internet and e-mail. 4. Justice The fourth building block for a sustainable customer relationship is fairness. Our society is becoming more and more transparent. This is partly due to the rise of the internet and social media. This makes it easier and faster for consumers to share their experiences with organizations. In a Azerbaijan Phone Number transparent society. justice is becoming increasingly important. Justice is also becoming increasingly important in such a society.

 

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